TAPP Support

TAPP is a tap-speed game with global leaderboards. If something is wrong, email myboroughuk@gmail.com and we will get back to you.

Before you write

Finding your account. If you saved it, tell us the email address on it (Settings shows it under ACCOUNT). If you never saved it, tell us your exact player name and country as they appear on the leaderboard.
New phone, or signed out? Open TAPP → I already have an account → Sign in with Apple, or enter your email and the one-time code we send. Your name, scores, points and subscription come back with it. An account that was never saved cannot be recovered.
No code arriving? Check the spam folder and that the address is the one on the account; codes expire after an hour. Wait 30 seconds and tap Resend.
Changing your name or country — Settings → EDIT USERNAME. A name can be changed again after 14 days.
TAPP Pro not showing after a purchase? Settings → RESTORE PURCHASES, signed in to the account you bought it on. To cancel, use your Apple ID subscription settings — deleting the app or your account does not cancel a subscription.
Bought Remove Ads before TAPP Pro existed? It still works: Settings → RESTORE PURCHASES turns ads off. It does not include the Pro insights.
Deleting your account — Settings → Manage account → DELETE MY ACCOUNT. This removes your sign-in and your scores from every leaderboard and cannot be undone.
A score lower than the number you saw? Every run is verified on our servers, which count taps up to 20 per second. Faster than that is not a human hand, so those taps are not counted.

What the app collects and why: TAPP Privacy Policy.